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Title

Sales Account Manager – Entry Level Position

Job Description

Commission Plan with no cap.

Imanami the leader in Group Lifecycle Management solutions is looking for a self-starting, responsible, mature, highly-motivated Sales Account Manager who can work with a Team of Enterprise Account Managers, Sales Engineers and Support to ensure the satisfaction of our existing customers and secure their ongoing maintenance renewals.

This position is responsible for interacting with large scale enterprises at senior levels, as well as with technical staff within IT organizations. The Sales Account Manager, reporting to the Vice President of Sales, will be instrumental in the growth of our existing customer base by driving results to achieve sales projections, and by bringing new ideas to a very competitive market.

Responsibilities

  • Network with key decision makers in a designated territory
  • Mine existing customers to secure annual maintenance renewals, true-ups and cross sells.
  • Establish and maintain strong business relationships at all levels within our existing customer base.
  • Represent the entire suite of Imanami Group ID solutions.
  • Understand prospects and customers’ business issues to design and demonstrate the best solution for their IAM issues.
  • Proactively identify customer needs and issues and work with Account Team to solve them.
  • Uncover additional business opportunities through the renewal sales process.
  • Develop customer quotes.
  • Exceed customer renewal revenue quota
  • Be able to forecast and predict sales timelines.
  • Accurately identify and manage all appropriate decision makers within accounts.
  • Manage a sales process and pipeline to ensure success.
  • Understand the prospect’s buying process and the Imanami sales process to properly manage pipeline.
  • Ensure an accurate forecast.
  • Create and manage individual strategies for each prospect.
  • Document sales process and discussions with prospects and customers in CRM

Qualifications

  • A relevant Bachelor’s degree
  • Knowledge of Microsoft Active Directory & Identity Management desired
  • Strong prospecting and cold/warm calling skills
  • Knowledge of solution and value based selling techniques
  • Ability to sell to CXO level executives.
  • Ability to leverage technology to demonstrate technical solutions to a technical audience
  • Ability to work with internal technical resources to craft appropriate pitch to prospects
  • Excellent written and oral communications skills
  • Proficient with Microsoft Office Suite and CRM Tools
  • College degree or equivalent experience required

Desirable Qualities

  • A strong “fire in the belly” to be successful.
  • A highly interactive, creative thinker.
  • High impact personality; energetic and enthusiastic; able to guide and influence the thinking and decisions of target audiences in the industry, with customers, with partners and internally.
  • Passion for working with an innovative, small but rapidly growing company.

Why Us?

  • Voted #49 of Top 100 Best Companies by San Francisco Business Times.
  • Mature product line and a large customer base of Fortune 100 references.
  • Opportunity to get in on the ground floor of an emerging leader.
  • Higher quality of life, work and live in the East Bay of Northern California.
  • Competitive salary base and on-target earnings. Uncapped commission structure.

Apply Now

Complete details will be provided to qualified candidates. Candidates who meet the qualification requirements should send their resume to: richard.probst@imanami.com.

Imanami is an Equal Opportunity Employer.
No Agents or Recruiters please.

apply now

Title

Sr. Account Manager

Job Description

The ideal candidate is a proven sales performer in a high growth B2B technology company, has a portfolio of executive contacts and is experienced in producing aggressive sales growth in software and related services. Tell us how you would build a pipeline to exceed territory sales goals, with strategic quarterly revenue increases.

This position is responsible for managing one of our key sales territories. The Enterprise Account Manager, reporting to the Director of Sales, will be instrumental in the growth of a key territory by driving results to achieve sales projections, and by bringing new ideas to a very competitive market.

Responsibilities

  • Aggressively call into new prospects to identify the correct contacts and convey Imanami’s value proposition for Active Directory Identity Management (IdM).
  • Leverage existing pipelines and customers and develop new strategies to prospect for new clients.
  • Demonstrate Imanami’s solutions while addressing customers’ problems.
  • Understand prospects and customers’ business issues to design and demonstrate the best solution for their IdM issues.
  • Demonstrate Imanami’s product capabilities.
  • Match Imanami’s competencies to prospect’s needs.
  • Close sales where Imanami has the best solution.
  • Understand prospects’ buying process and manage the entire sales cycle. Be able to accurately forecast and predict sales timelines.
  • Accurately identify and manage all appropriate decision makers within accounts.
  • Manage a sales process and pipeline to ensure success.
  • Understand the prospect’s buying process and the Imanami sales process to properly manage pipeline.
  • Ensure an accurate forecast.
  • Create and manage individual strategies for each prospect.
  • Document sales process and discussions with prospects and customers in CRM

Qualifications

  • 3+ years successful outbound sales experience in a complex enterprise sales environment.
  • Experience selling $100K+ enterprise software licenses with above plan performance.
  • Knowledge of Microsoft Active Directory & Identity Management.
  • Strong prospecting and cold/warm calling skills.
  • Knowledge of solution and value based selling techniques.
  • Ability to sell to CXO level executives.
  • Ability to leverage technology to demonstrate technical solutions to a technical audience.
  • Ability to work with internal technical resources to craft appropriate pitch to prospects.
  • Excellent written and oral communications skills
  • Proficient with Microsoft Office Suite and CRM Tools.
  • College degree or equivalent experience required.
  • Percentage of travel required: 10-20%.

Desirable Qualities

  • A strong “fire in the belly” to be successful.
  • A new account “hunter”; highly interactive, creative thinker.
  • High impact personality; energetic and enthusiastic; able to guide and influence the thinking and decisions of target audiences in the industry, with customers, with partners and internally.
  • Passion for working with an innovative, small but rapidly growing company.

Why Us?

  • Voted #49 of Top 100 Best Companies by San Francisco Business Times.
  • Mature product line and a large customer base of Fortune 100 references.
  • Opportunity to get in on the ground floor of an emerging leader.
  • Higher quality of life, work and live in the East Bay of Northern California.
  • Competitive salary base and on-target earnings. Uncapped commission structure.

Apply Now

Complete details will be provided to qualified candidates. Candidates who meet the qualification requirements should send their resume to: richard.probst@imanami.com.

Imanami is an Equal Opportunity Employer.
No Agents or Recruiters please.

apply now

Title

Sr. Technical Support Engineer

Job Description

Are you interested in joining a vibrant technology company that is growing, expanding, and emerging as a company leader in the development of identity management software?

Imanami Corporations is the leader in group management software and services for enterprise companies. We provide an integrated product suite of group and user management solutions that helps to maintain a high level of accuracy with directory and database information in enterprise environments.

Imanami Corporation has an immediate opening for a Senior Technical Support Engineer. We are looking for an energetic, highly motivated individual to join our Client Services team to provide implementation, consultation, training, and engaging technical team members with varying skill levels.

This person will also provide ongoing technical support, troubleshooting, and analyzing issues and solutions with our products.

This position requires an outgoing, confident individual with excellent verbal and written communication skills. They will also need to have advanced knowledge of computers.

If you thrive in a fast-paced environment and have the ability to provide excellent, 100% customer service focused experience to customers with every interaction then this is the job for you.

The successful candidate will be a highly motivated, self-starter, who has a passion for excellence and values integrity, innovation and success.

Duties and Responsibilities

  • Interact daily with customer contacts to identify and resolve product issues.
  • Collaborate with colleagues to diagnose and troubleshoot the customer-installed products.
  • Create and manage customer incident tickets, change requests, and status reporting.
  • Maintain proactive customer communication, manage expectations and drive deliverables to maintain excellent customer satisfaction.
  • Provide all levels of support including installations, escalations, upgrades, and application deployments.
  • Strategically analyze risks, benefits and opportunities of proposed solutions.
  • Develop outstanding strategic ongoing customer relationships.
  • Be a leader in helping with the development, documentation, and sharing of product based best practices.
  • Influence and continually improve deployment methodologies and processes.
  • Cultivate high level relationships both internally and externally to ensure complete customer satisfaction.
  • Proactively transfer technical knowledge to customers to maintain and enhance the installed product experience.
  • Ability to write and troubleshoot VB.NET and PowerShell scripting.
  • Ability to write and troubleshoot LDAP (Lightweight Directory Access Protocol) language.
  • Availability to work during customer change control windows (off-shift) is required.

 

Required Skills & Experience

  • 3+ years experience in a support/consulting role or other senior levels of corporate based technical support.
  • Strong verbal and written communication skills (customer facing or report writing).
  • Practical experience working with database systems.
  • Practical experience working with network and security systems.
  • Strong understanding for both engineering and support of software and end-to-end systems delivery in mission critical environments.
  • Strong understanding of Microsoft Windows operating systems.
  • Strong understanding of Microsoft Exchange servers.
  • Practical experience in product life cycle management, and software release management.
  • Self directed and capable of working in a dynamic environment.
  • Knowledge of TCP/IP networking.

 

Required Education

College degree is preferred or equivalent work experience in a technical related field.

Why Us?

  • Voted #49 of Top 100 Best Companies by San Francisco Business Times.
  • Mature product line and a large customer base of Fortune 100 references.
  • Opportunity to get in on the ground floor of an emerging leader.
  • Higher quality of life, work and live in the East Bay of Northern California.
  • Competitive salary base and on-target earnings. Uncapped commission structure.

 

Apply Now

Complete details will be provided to qualified candidates. Candidates who meet the qualification requirements should send their resume to: robin.soto@imanami.com.

Imanami is an Equal Opportunity Employer.
No Agents or Recruiters please.